western digital my passport for mac software

Western Digital My Passport Software Serial Number For
Western Digital My Passport Software Mac Firmware Upgrade
Western Digital My Passport Software Software Told Me

Western Digital My Passport Software Mac Firmware Upgrade

Oops We forgot to test our Mac firmware upgrade. Oh well. Not too many of those guys anyway.

Western Digital My Passport Software Software Told Me

The WD software told me to update my firmware, which I did, and then updated the software itself.

Once the firmware was updated my computer no longer recognized the external harddrive when it was plugged in through USB.

Although the passport was running, and the light was on, it was not present anywhere on my computer.

And then they told me to return it to the store where I bought it, but I got it online.

So they told me to just mail it to them because I have the warranty.

I have to pay to return it to them s they can replace it and in the meantime I am without a back-up solution.

And, I wasted half a day talking with them to get to that result.

They even try and sell a UPS shipping label, and they demand such specific shipping that its such a hassle and will cost me much more than Im willing to pay.

It cost me 16 dollars for the shipping and packaging, because WD has such strict packaging conditions or else the warranty will become void.

All I know is that when I get my new one I will not be installing no firmware update.

However, I still wish to work with WD to solve the issue with my knowledge so that we can help all of those who have data which they can no risk to lose through returns.

I also had loads of movies on there too, and wanted to be able to watch them on my XBox.

To do this, WD told me to download the firmware update, which I did, and thats where everything went bleep-up.

Western Digital My Passport Software Serial Number For

I then bought the 500Gb for Mac version, and exactly the same thing happened again The newest rip-off I can return to the store, but the 320Gb I bought at a PX in Afghanistan, and WD dont recognise the serial number for the warranty.

Now looking at other options, like data recovery.

I doubt Ill buy any more of their kit.

Im a bit shocked to find that this problem was reported a week ago and the firmware is still available to download.

My drive is full of data though so replacing it is not an option, I actually need WD to provide some software that will fix the firmware on it so that I can access it again.

I had done the same thing, all they did was tell me that they are sorry for in trouble and that I should mail it to them since I have the warranty.

They have gone silent now and I guess I probably wont hear from them again.

I can assure you that I will NEVER buy another of their crp products again and will tell everyone else not to.

Cant believe that a company could 1) put out a firmware update that stuffs the drive and then b) do nothing about it PATHETIC.

I responded that for them that term was an oxymoron and that they should take a lesson from Apple who have recently given me fantastic service when they had an oppotunity to do so.

What I find odd is that they seem to have ignored their Mac customers altogether.

And, because it was an inexpensive drive, it cost me almost 10 of the original purchase price.

Oh well. Not too many of those guys anyway.

Western Digital My Passport For Mac Software